Before ordering, please read:

1.Importduties, taxes are not included in the item price or shipping charges. For custom clearance, we will declare around 80USD on the package.

2.You must completeafull first and last name. For customers in Saudi Arabia, you should provide address in English when placing  order.

3.You must complete the appropriate zip code and city name before placing the order. The zip code should match the name of the city.

4.For some countries who need UK and AU plug, please leave a note in the order, so we will send the plug you are needed.

5.Like all other similar robots, the robot vacuum cleanercouldnot work on the dark floor. If your carpet has large areas of dark color, it will be tactfully approved to be an obstacle and avoid this area because it believes it is cliff. Do not add liquids other than clean water to the tank.

6.Israel's overseas warehouse is located in Cyprus, and Israeli buyers may need tariffs.

7.The robot is designed with double anti-collision, infrared detection and front bumper. The walland furniture are dark,  the infrared detection cannot detects might have opportunity to collide on them.

8.Due to customs clearance issues, we currently could not ship to Canary Island and other islands, the island with a zip code of 35, 38, 52, 52, please do not place the order, but if you have friends in other cities which are available, you can ask them to buy it for you.

9.For Brazilian customers, please add your personal CPF on the order before placing orders.

10.For any issues, please feel free to come to us, we are always here.